{"id":279336,"date":"2022-01-11T17:02:41","date_gmt":"2022-01-11T14:02:41","guid":{"rendered":"https:\/\/hmak.org\/main\/?p=279336"},"modified":"2022-08-06T11:29:30","modified_gmt":"2022-08-06T08:29:30","slug":"8-interactive-websites-with-chatbots","status":"publish","type":"post","link":"https:\/\/hmak.org\/main\/8-interactive-websites-with-chatbots\/","title":{"rendered":"8 Interactive Websites With Chatbots"},"content":{"rendered":"
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Seamless bot-to-human handoffsIt\u2019s always important to have a way for customers to escalate a conversation to a real person. When a customer has a valid reason to speak to a human agent, but there\u2019s no option to do so, it\u2019s a frustrating experience that can lead to negative CSAT, or worse, churn. Solvvy is an effortless next-gen chatbot and automation platform that powers brilliant customer experiences. With advanced Artificial Intelligence and Natural Language Processing at its core, Solvvy delivers intelligent self-service to resolve customer issues quickly, accurately, and at scale. Plus, since getting you up and running fast is core to all HubSpot products, its chatbot comes with goals-based templated conversation flows and canned responses. And its visual editor is easy to use for non-technical users. If you feel like learning more informally and casually, you can have fun chatting with an AI assistant. Many stores and services now have chatbots to help their customers with everyday tasks like planning dinners or shopping. Greg Ahern Founder and President of Ometrics\u00ae is a fanatic about conversion rate optimization, AI chatbots and lead generation.<\/p>\n